Terms and Conditions

General

This website is operated Out Wear Ltd.  By using our services, you are agreeing to all of the Terms and Conditions. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. This Website also contains links to other websites, which are not operated by Out Wear Ltd (the "Linked Sites"). Out Wear Ltd has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Privacy Policy

Any information that we collect will not be used in ways that you have not consented to.

Your personal information will not be shared, sold, rented or disclosed other than as described within this Privacy Policy, or as permitted by the Privacy Act.

By using this Website, you consent to the processing described therein and you warrant that all data provided by you is accurate and up to date.

Our checkout process uses a secure website to process your private payment details - our credit card processor is Pay Pal.  They are a worldwide trusted online payment system. 

Sale of Products

All products can be purchased from our Retailer list.  If however there are products not available you can purchase products direct.

Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. Once the payment has been processed and goods have been dispatched we will send a courier tracking confirmation email.

Pricing / Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur.  If we have made an error we will endeavour to either replace with similar product or issue a refund.   

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Payment

Upon receiving your order and payment has been processed and accepted your order will be dispatched.  Payment can be done through credit card or direct payment.

We reserve the right to reject any order where the customer is unable to verify their payment method or respond to any reasonable concerns. This may result in a delay in order completion if we are unable to contact you.

The servers that collect and store personal information are kept in a secure environment. We do not collect or store credit card details: Credit cards payments are processed by Pay Pal.

Promotional Discount

We may offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.

The conditions of use relating to any discount code will be specified at the time of issue.

These terms and conditions relate to all Out Wear Ltd promotions, competitions and discount codes (unless otherwise stated).

Delivery

Dispatch of in-stock items ordered will be done as soon as possible through our courier service. For out of stock items, customers will be informed of any delays.

The cost of freight & handling is stated on the final invoice.

Returns / Refund

In the event of damaged or dissatisfaction with the product supplied, the product needs to be returned to   Out Wear Ltd in its original packaging and a full refund will be processed.  If you would like to exchange for another product same value the same applies.  Please return product in original packaging within 21 days and we will exchange it.  We will not cover the postage on exchanges.

Disclaimer

The information, services, products, and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by the law, Out Wear Ltd disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, infringement, freedom from computer virus, and implied, warranties arising from course of dealing or course of performance. In addition, the company does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.

Limitation on Liability

In no event shall the company be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if the company has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Disclaimer as to ownership of trade marks, images of personalities and third-party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Out Wear Ltd and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Out Wear Ltd.

Variation

Out Wear Ltd shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of New Zealand and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the New Zealand courts.

Customer Service / Complaints

Should you have any queries please contact our offices.

Unit 4 63 Arrenway Drive, Rosedale, Auckland 0620

Telephone : 09 448 2620 or email info@outwear.co.nz